Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at www.tpcdesignthrift@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at www.tpcdesignthrift@gmail.com or call us at 580-591-3181

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Lack of written notice of any discovered alleged damage or defects within three (3) business days will automatically void any buyer rights or claims regarding product damage / defects. 

Exceptions / non-returnable items

Items will not be eligible for returns after 7 business days. Items will not be eligible for returns if buyer destroys or damages the purchased product or alters the product in any manner whatsover.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.